EXPERIENCE ECONOMY

Modernizing Festival Hospitality Through Technology, Data & Payments

21 August 2026

BREAKAWAY MUSIC FESTIVAL is the largest national touring festival in the U.S., bringing globally recognized talent to local markets across 13 cities in 2026. Every stop is a multi-stage event, and the tour draws hundreds of thousands of fans annually.

Breakaway partnered with Speakeasy to modernize its premium hospitality operations, replacing hardware-heavy POS infrastructure and a fragmented reservation process with a unified platform for table reservations, floor-plan management, on-scene payment processing, chargeback prevention and guest data. Today, Speakeasy serves as a core technology partner for Breakaway’s premium hospitality operations.

Breakaway needed a solution that could:

  • Operate reliably across temporary festival environments, without dependence on traditional POS hardware
  • Simplify reservations with a direct path from inquiry to payment
  • Give their internal team a centralized view of on-scene guest status, location, inventory, and live spend
  • Improve payment reliability and reduce post-event chargeback risk
  • Show guests a real-time picture of premium hospitality locations relative to the main stage, giving them transparency into what they’re buying
  • Support its on-site and remote needs 24/7
  • Capture guest information that previously went uncollected, creating a foundation for connecting festival transactions back into its CRM and retargeting efforts

Speakeasy became the payments & data layer for Breakaway’s premium hospitality operation, beginning with three core products: Table POS, Premium 3D Bookings, and Floorplan Manager.

“Speakeasy has made our onsite operations more efficient, our guest experience more seamless, and our team better equipped to deliver exceptional hospitality at every festival.”
Premium Experiences & Hospitality Manager

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